We recently purchased through Rohrs & Rowe. Throughout the transaction, it was evident that Martyn Rohrs was passionate both in providing a personal service and in his commitment to broking a deal, that, without him, would never have happened. We appreciated phone calls and emails promptly returned and the keys handed over personally on completion. From many years of buying and selling properties, certainly our best experience to date.
From our first meeting with Martyn Rohrs, I knew that Rohrs & Rowe were different. Our property had been for sale for a considerable period of time when we contacted them and after speaking with Martyn Rohrs, he quickly arranged a visit. At the meeting, he listened first and then explained their different approach and view of how to effectively market a property that had been for sale for an extended period of time. After making the decision to engage them and sack the previous agent, R&R swiftly put in place their high quality marketing and they then very quickly and efficiently sold our property in a difficult market, to some excellent buyers. Every aspect of their contact was responsive and helpful. Their service was also a pleasant surprise, having a reply to every email and phone message, and each client was followed up efficiently. Their attention to detail and explaining where our property was situated, its’ advantages and the overall representation of the areas in which we lived was, I believe, really helpful in finding a buyer. I just wish I had made the decision to approach Rohrs & Rowe much earlier in the process of selling my house. I also wish to thank them very sincerely for their excellent service in every way. They are all lovely people too!
Having moved house several times over the past 25 years we can honestly say that we have never been looked after by an estate agent as well as we have by Rohrs & Rowe. We have just sold and bought through them simultaneously, and our experience across all stages of the process, which at times has been complex and challenging, has been first class. They definitely go the extra mile - and a Cornish mile at that! We would wholeheartedly and unreservedly recommend Martyn, Matthew and their team to anyone looking to market their property in Cornwall.
Matthew Rowe was very efficient from the outset. He is extremely good at communicating and kept me fully informed through the whole process. He put together a professional brochure which bought in plenty of prospective buyers. I really cannot recommend Rohrs and Rowe highly enough. Matthew worked hard to produce an excellent result.
Moving from our much loved, but now far too large home, was something we faced with some trepidation. From that first meeting, we felt that we were in very safe hands. Rohrs & Rowe marketed our property using drone photography to show our coastal position to its best advantage. At every viewing (and there were a lot) Matthew was always there early to meet the visitors. He kept us fully informed all the time and was just as concerned for our future and where we were going as he was about finding us a buyer. The back up from Helen in the office was friendly and efficient. We haven't met Helen but felt we'd known her for years. We had put our home on the market a few years earlier but Rohrs & Rowe offered a far superior service in every way. We highly recommend them.
Matthew kindly visited our home in St Agnes to help us in our decisions about undertaking renovations or selling the house. Early this year he contacted us out of the blue to say that if we were interested he had found us a very good buyer. Without the need for us to advertise our house on the open market, a sale was swiftly agreed at a price we were very happy with. Matthew negotiated excellently on our behalf throughout the whole process, finding a fair and sensible middle ground between all parties whenever issues arose. We were away for a substantial period during the sale and Matthew handled everything very smoothly in our absence, supporting us with his local knowledge and experience. This took a huge amount of stress out of moving house. We would thoroughly recommend Rohrs and Rowe to anyone looking to sell their house.
A huge thank you to Matthew for helping us to buy our wonderful cottage. I was pretty terrified of the whole process but he helped us with plenty of advice and knowledge along the way, helping us through every question and potential worry in super quick time! Thank you - we still can’t quite believe we live in this magical place! We absolutely LOVE it!
I can well understand why Rohrs & Rowe won the 'Best Estate Agent in Cornwall' award. Having previously put my property with another well known local agent for six months and only getting four viewings I appreciated the care that Matthew Rowe took in photographing the property, preparing the brochures, showing people around and being there when needed. He kept me informed every step of the way and when my first prospective buyer pulled out he spent time on the phone contacting other possible buyers. The result was that the property went under offer quickly and completed a short while after. My thanks go to Matthew and to Helen in the office
Thank you so much for all the work you put into marketing and selling my house. Having had the place on the market during 2017 with 2 other estate agents, your approach to advertising the property (with far superior photography) was like a breath of fresh air. Not only did you find a buyer within a very short time, but you then continued to provide help with sorting out the many questions that arose along the way, and so helped to take some of the stress out of the process. I’d also like to say thank you to Helen in the office who was always so helpful and pleasant fielding the many telephone calls! I really believe that if I hadn’t made the decision to put the property in your hands, it would probably still be on the market. As it is, I’ve been able to move on and am now happily relocated!
Selling a property can be made in to a pleasant experience! From the start, with a correct valuation (not high-balled to get the listing), to managing the anxiety of waiting through a 4-linked chain, dealing with Matthew Rowe was the height of professionalism. Our expectations were managed, and never under delivered. When a sale goes smoothly, anyone can handle the sell side of the deal. When things need special attention, you need a terrier on your side. Fortunately, we had one. From start to finish we always knew we were in the best hands possible. We recommend Rohrs & Rowe without qualification.
A huge thank you to Matthew for his dedicated and attentive, personal service with the recent successful sale of Victoria House. From the initial meeting through to completion, we have been delighted with every aspect provided by Rohrs and Rowe; superb photography and brochure, first-class communication, flexibility and assistance with viewings, and, perhaps most importantly, a super-quick sale at asking price! We genuinely cannot recommend highly enough.
Professional, enthusiastic, knowledgeable, hard working, fun and they certainly know the market. This is a rare combination. We cannot overstate how good they are. We felt from day one that they were the best to make a quick and straightforward sale. Check out their online approach. Zeitgeist! A pleasure to be their client. A team that delivers!
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